One Minute Cross-Sell DVD Set

Cross-Selling Training
Filmed in front of a live credit union audience, these DVDs provide cross-selling tips your staff can use immediately! Each DVD offers a 45-minute workshop that also can be broken down into shorter training sessions. A training guide provides additional exercises to do with your staff to enhance the training.

One Minute Cross-Sell (Click here for preview)
This fast paced workshop provides: One minute tips to successful cross-selling; Short, easy-to-remember techniques to overcome the fear of selling and improve confidence; A better understanding of one-on-one contact with members; and an exercise in personality styles to enhance member communication.


One Minute Cross-Sell Coach (Click here for preview)
This workshop is designed to help supervisors improve front-line staff cross-selling through: An introduction to leadership skills, ways to enhance the sales culture within the credit union environment, tips on approaches to observation, feedback and monitoring.

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